Questions to Ask a Dealer
Ask what the price includes, what the warranty covers, and who services it. Get every answer in writing.
Stair lift
- Is installation included in the price?
- How long is the warranty on the motor and the rail?
- Who services it, and how fast do they come?
- Can it be removed later, and is there a buy-back?
- What happens if the power goes out?
Walk-in tub
- Does the price include removing the old tub and any wall repair?
- Will my water heater fill this tub, or do I need a larger one?
- How long does it take to fill and drain?
- What does the warranty cover on the door seal?
- Do I need an electrician for the jets or heater?
Home elevator
- Is building the shaft or opening the floor in the price?
- What does a yearly service contract cost?
- What happens in a power cut?
- Does it fit a wheelchair or walker?
- Who pulls the permit and arranges the inspection?
Wheelchair ramp
- How long will the ramp be for my step height?
- Are landings and handrails included?
- Will it meet the slope in the ADA standard?
- Can an aluminum ramp be taken down and reused?
- Do I need a permit?
Hearing aids
- How many follow-up visits are included?
- How long is the trial and is there a return fee?
- What does the warranty cover, including loss?
- Are they rechargeable?
- Can I take them to another clinic for adjustments?
Medical alert system
- Is there a contract, and what does it cost to cancel?
- Is there an equipment or activation fee?
- What does fall detection add each month?
- How fast does the center answer?
- Does it work outside the home?
Walk-in shower conversion
- Is removing the tub and repairing the walls included?
- How low is the curb, and can it be curbless?
- Will grab bars go into solid backing?
- How long will the bathroom be out of use?
- Who pulls the plumbing permit?
Grab bar installation
- Will each bar go into a stud or solid backing?
- What weight is the bar rated for?
- Is there a minimum charge for the visit?
- Can you put several bars in on one visit?
- Will the holes through tile be sealed?
Last checked .
Not medical or insurance advice. Prices change; get written quotes, and check coverage with Medicare or your plan.